10DLC for Retail & E-commerce
Boost sales and customer loyalty with verified order updates and promotions
Common Pain Point:
Retailers lose 25% of revenue from abandoned carts due to blocked recovery messages and poor delivery notifications
Why Retail/E-commerce Struggles with Messaging
Retail businesses need reliable messaging for order confirmations, shipping updates, promotional campaigns, and customer service while maintaining high deliverability rates during peak seasons.
How 10DLC Solves Retail/E-commerce Challenges
Cart Abandonment Recovery
Verified messages recover 3x more abandoned carts than unregistered numbers.
Order & Shipping Updates
Build trust with real-time notifications that customers actually receive.
Flash Sales & Promotions
Drive immediate action with time-sensitive offers that bypass spam filters.
Customer Service Excellence
Enable two-way support conversations for order issues and product questions.
Real Retail/E-commerce Success Story
An online fashion retailer was struggling with cart abandonment and customer complaints about missing order updates
Before 10DLC
68% cart abandonment
Blocked recovery messages meant losing $2.3M in potential annual revenue
After 10DLC
49% cart abandonment
Verified messaging recovered $840,000 in additional revenue within 6 months
Retail/E-commerce Compliance Requirements
Regulatory Compliance
Retail/E-commerce businesses must comply with: CAN-SPAM Act, TCPA, State Consumer Protection Laws
10DLC Requirements for Retail/E-commerce
Business Registration
Valid business license and tax ID documentation
Message Categorization
Separate campaigns for transactional vs. promotional messages
Opt-out Compliance
Easy unsubscribe process and suppression list management
Get Retail/E-commerce 10DLC Setup Today
Join thousands of retail/e-commerce businesses already using compliant messaging